Looking for a bulk or wholesale order quote?
Tell us what it will take to win your business.
What we offer
Our team will prepare a written quote based on the product, quantity and delivery details. We will confirm the available specification and timing before you decide.
How to order
Tell us the quantity you need and where it is going, and we will come back with a price. Retail prices are on the product pages and run from €39 to €399 in euros. Wholesale pricing depends on volume and is quoted per order rather than published.
Prefer email? Reach our trade team any time at theteam@customersupport.care.
Choosing a beauty tools supplier
If you are sourcing for a business rather than for yourself, the questions worth asking a supplier are mostly about consistency rather than about any one product.
- Is the specification stable? Ask what the materials, the dimensions and the contents of the box are, and whether any of them have changed between production runs.
- What does the quality control actually check? A supplier who can name the checks is easier to hold to them.
- What is the lead time at your quantity? Stock on hand and stock on a boat are different answers.
- Who handles a faulty unit? Agree that before the first order rather than after it.
- What is claimed for the product? This matters more than it looks. A roller is a roller and a brush is a brush. A supplier who sells you one as a treatment for a condition is handing you their compliance problem along with the stock.
Frequently asked questions
Do you have a physical store?
We are an online supplier. The administration address is not a retail shop.
Are the products new?
Yes. The products sold on this store are new.
How do I contact customer support?
Email theteam@customersupport.care. Support is available seven days a week.
Can I ask a question before ordering?
Yes. Include the product name and the detail you need confirmed in your email.
Can I return a product?
Our return policy offers a 15-day return window, subject to its conditions. Change-of-mind returns carry return shipping costs and a €39 handling deduction per order. See Refunds and Returns for the full terms.
What if my item arrives damaged or incorrect?
Contact us with your order number and the details. We will help resolve damaged, missing or incorrect items under our returns policy.
Can I cancel before shipping?
Contact us as soon as possible. The published cancellation policy applies before dispatch and includes a 12.5% service and processing fee. See Refunds and Returns for details.
Can I request a wholesale quote?
Yes. Use the Wholesale page and tell us the products and quantities you need.
Where do I enter a discount code?
Enter an eligible code in the cart before paying. The updated total is shown before checkout.
How do I report a problem with my order?
Email theteam@customersupport.care with your order number. For an unresolved complaint, use the contact details on our Complaints Handling Policy page.